988 Suicide & Crisis Lifeline

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988 Suicide & Crisis Lifeline is a national network of local crisis centers in the United States that provides a 24/7 hotline available to anyone in suicidal crisis or emotional distress. It was launched in July 2022, replacing the previous hotline number, 1-800-273-TALK (8255). The transition to the 988 number was made to simplify access to crisis services, making it easier to remember and dial, similar to calling 911 for emergencies.

Overview[edit | edit source]

The 988 Suicide & Crisis Lifeline operates through a network of over 200 local crisis centers across the United States. When an individual dials 988, they are connected to trained counselors who can provide support, counseling, and can direct the caller to additional resources if necessary. The service is confidential and free of charge. The goal of the lifeline is to provide immediate help to those in need to reduce the risk of suicide and mental health crises.

History[edit | edit source]

The move to establish a three-digit number for suicide prevention and crisis intervention began with the National Suicide Hotline Designation Act of 2020. This legislation was signed into law, paving the way for the transition to the 988 number. The change was supported by mental health professionals, advocacy groups, and government officials as a critical step in making crisis intervention more accessible.

Services[edit | edit source]

The 988 Suicide & Crisis Lifeline offers several services:

  • Voice Call Service: Individuals can call 988 to speak with a trained counselor.
  • Text Messaging Service: Texting 988 connects individuals to crisis counselors who can provide support through text messaging.
  • Online Chat: An online chat service is available for those who prefer not to speak over the phone or text.

These services aim to provide immediate support to individuals facing mental health challenges, suicidal ideation, or any form of emotional distress.

Impact[edit | edit source]

Since its inception, the 988 Suicide & Crisis Lifeline has seen a significant increase in the volume of calls, texts, and chats, indicating a growing need for mental health crisis services. The lifeline has been credited with saving lives and providing a critical safety net for individuals in crisis.

Challenges and Future Directions[edit | edit source]

While the 988 Suicide & Crisis Lifeline has been a significant advancement in mental health crisis intervention, it faces challenges such as funding, staffing, and ensuring that local crisis centers have the resources to handle the increased volume of contacts. Future directions include expanding services, increasing public awareness, and integrating the lifeline more closely with other mental health and emergency services.

See Also[edit | edit source]


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Contributors: Prab R. Tumpati, MD