Ele.me

Ele.me logo

Ele.me (Chinese: 饿了么; pinyin: È le me; literally "Are you hungry?") is a major online food delivery service platform in China. Founded in 2008 by Mark Zhang and Jack Kang, Ele.me has grown to become one of the leading food delivery services in the country. The company is headquartered in Shanghai and operates in numerous cities across China.

History[edit | edit source]

Ele.me was established in 2008 by two students from Shanghai Jiao Tong University, Mark Zhang and Jack Kang. The platform initially focused on delivering food to university students but quickly expanded its services to a broader audience. In 2018, Ele.me was acquired by Alibaba Group, which significantly boosted its market presence and resources.

Services[edit | edit source]

Ele.me provides a wide range of services, including:

Online food ordering and delivery
Grocery delivery
Pharmaceutical delivery
On-demand delivery services for various products

The platform connects users with local restaurants and delivery personnel, facilitating quick and efficient delivery of meals and other goods.

Technology[edit | edit source]

Ele.me utilizes advanced technology to optimize its delivery services. The platform employs artificial intelligence and big data analytics to improve delivery efficiency and customer satisfaction. The use of GPS tracking allows customers to monitor their orders in real-time.

Market Position[edit | edit source]

Ele.me is one of the top players in the Chinese food delivery market, competing with other major platforms such as Meituan-Dianping. The acquisition by Alibaba Group has further strengthened its market position, allowing it to leverage Alibaba's extensive ecosystem, including Alipay for seamless payment processing.

Corporate Social Responsibility[edit | edit source]

Ele.me is committed to various corporate social responsibility (CSR) initiatives. The company has implemented measures to reduce plastic waste by encouraging the use of eco-friendly packaging. Additionally, Ele.me has participated in numerous charitable activities, including food donations and disaster relief efforts.