Kopitiam (company)

Kopitiam is a prominent food and beverage company in Singapore, known for its extensive network of food courts and coffee shops. The company was established in 1988 and has since become a significant player in the local culinary scene, offering a wide variety of local cuisine and international cuisine options.

History[edit | edit source]

Kopitiam was founded in 1988 with the aim of preserving the traditional coffee shop culture in Singapore while modernizing the concept to cater to contemporary tastes and preferences. The name "Kopitiam" is derived from the Hokkien and Malay words for "coffee shop" (kopi means coffee and tiam means shop).

Operations[edit | edit source]

Kopitiam operates numerous food courts and coffee shops across Singapore, providing a platform for various hawker stalls to offer their dishes. The company is known for its commitment to maintaining high standards of hygiene and food safety, as well as for its efforts to offer affordable dining options to the public.

Menu[edit | edit source]

The menu at Kopitiam outlets typically includes a wide range of dishes, from traditional Singaporean cuisine such as Hainanese chicken rice, laksa, and char kway teow, to international options like Japanese, Korean, and Western cuisine. The company also offers a variety of beverages, including traditional kopi and teh, as well as modern options like bubble tea and fruit juice.

Innovations[edit | edit source]

Kopitiam has embraced technology to enhance the dining experience for its customers. The company has introduced a cashless payment system, allowing customers to pay for their meals using various digital payment methods. Additionally, Kopitiam has implemented a loyalty program to reward frequent diners.

Community Involvement[edit | edit source]

Kopitiam is actively involved in community initiatives and corporate social responsibility (CSR) programs. The company supports various charitable organizations and participates in events aimed at promoting social welfare and environmental sustainability.

Acquisition[edit | edit source]

In 2018, Kopitiam was acquired by NTUC Enterprise, the social enterprise arm of the National Trades Union Congress (NTUC). This acquisition aimed to enhance the company's ability to provide affordable and quality food options to the public.